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Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.Associate's degree (A.A.) or equivalent from two-year College or technical school or six months to one year related experience and/or training or equivalent combination of education and experience.The requirements listed below are representative of the knowledge, skill and/or ability required.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Handles telephone inquiries regarding appointments and work in process.Maintains high customer satisfaction standards.Makes sure they are locked and all keys are marked and put away correctly. Ensures that vehicles are parked in assigned areas.Reviews repair orders to ensure that work is completed and additional work and authorization is noted.Implements and maintains a service marketing program.Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. Checks on progress of repair throughout the day.Establishes customer's method of payment.Obtains customer's signature on repair order provides customer with a copy.Establishes 'promised time.' Checks with dispatcher, if necessary.Provides a complete and accurate written cost estimate for labor and parts.Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.Refers to service history, inspects vehicle, and recommends additional needed service.Test drives the vehicle with customer as needed to confirm the problem or refer to test technician.Greets customers in a timely, friendly manner and obtains vehicle information.Obtains customer and vehicle data prior to arrival when possible.Explains the work performed and the repair order charges to the customer.Writes a brief description of the customer's concern on the repair order to help the technician locate the problem.Prepares a repair order showing time, cost and labor estimates for service.Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs.Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test.Advises customers about necessary service for routine maintenance.They also advise customers on other available services. If a vehicle requires additional repairs not covered in the original order, they estimate the additional cost and telephone the customer for permission to do the work. As a Service Advisor, you will greet customers, listen to their description of the problems or service needed, determine the type of service required and prepare repair orders.

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We have had tremendous growth over the last year and we want you to benefit from that growth. We are striving to be the best Service Department in the country. Additional duties may include courtesy services, and tire repair and replacement services.Honda of Glenwood Springs is seeking organized and detailed Experienced Service Advisors. He/she communicates with customers, educating them on necessary preventive vehicle maintenance. The Lube Services Technician is responsible for all fluid services including oil change, transmission, differential, cooling system maintenance, repairing and replacing tires and additional services (e.g.

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Hood & Pit Techs Feel free to visit the shop to apply in person: Ask for the manager